Legal

Privacy Policy

Last updated: September 29, 2026

1. Introduction

WHALECHIP Co., Ltd. ("WHALECHIP", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.

2. Information We Collect

We may collect: contact information (name, email, phone, company), usage data (pages visited, time spent, browser type, IP address), communications you send via contact forms or email, and professional information provided in business inquiries.

3. How We Use Your Information

We use collected information to: respond to inquiries, send product updates (with consent), improve our website and services, comply with legal obligations, and prevent fraud.

4. Cookies and Tracking Technologies

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the website function properly and improve your browsing experience.

How We Use Cookies

This website uses only a minimal set of cookies:

  • Essential cookies: used to remember your language preference and your cookie consent choice. These are required for the website to function properly.
  • Analytics cookies: with your consent, we may use analytics tools (such as Google Analytics) to understand how visitors use our website, so we can improve its content and performance. These do not identify you personally.

Your Choices

You can choose "Essential Only" in our cookie banner to disable analytics cookies. You can also disable or delete cookies at any time through your browser settings. You can also manage your preferences through the cookie banner on this website. Please note that disabling essential cookies may affect the basic functions of this website.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers under confidentiality obligations, or disclose it when required by law.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by applicable laws.

7. Your Rights

Depending on your jurisdiction, you may have the right to: access your data, correct inaccurate data, request deletion, object to or restrict processing, and withdraw consent. Contact us at info@whalechip.com to exercise these rights.

8. Security

We implement industry-standard technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be indicated by a revised "Last updated" date at the top of this page.

10. Contact Us

For questions, contact WHALECHIP Co., Ltd.: press@whalechip.com | 13F., No. 555, Sec. 4, Zhongxiao E. Rd., Xinyi Dist., Taipei City 110055, Taiwan